![]() ![]() If you get a message that RKill is an infection, do not be concerned. When it has finished, the black window will automatically close and you can continue with the next step. Please be patient while the program looks for various malware programs and ends them. Once it is downloaded, double-click on the iExplore.exe icon in order to automatically attempt to stop any processes associated with Antivirus Scan and other Rogue programs. You may have to do this quite a few times before you can get RKill downloaded. When you are prompted where to save it, please save it on your desktop.If you are unable to connect to the site to download RKill, please go back and do steps 3-6 again and make sure the infection has not reenabled the proxy settings. When at the download page, click on the Download Now button labeled iExplore.exe download link. (Download page will open in a new tab or browser window.) To do this, please download RKill to your desktop from the following link. Now do the following as noted by these instructions from bleepingcomputer: You need to end the processes that belong to Antivirus Scan so that it does not interfere with the cleaning procedure. Now that you have disabled the proxy server you will be able to browse the web again with Internet Explorer. Then press the OK button to close the Internet Options screen. Then press the OK button to close this screen. Under the Proxy Server section, please uncheck the checkbox labeled Use a proxy server for your LAN. Now click on the Connections tab and then click on the Lan Settings button. So in order to correct this you need to use Internet Explorer, and when the program is open, click on the Tools menu and then select Internet Options. Now this infection hanges your Windows settings to use a proxy server that will not allow you to browse any pages on the Internet with Internet Explorer or update security software. I see you are running in Safe Mode with Networking, perfect. O23 - Service: System Repair Windows Update Monitor (System_Repair_UpdateMonitor) - Lenovo Group Limited - C:\Program Files\Lenovo\OneKey App\System Repair\UpdateMonitor.exe O23 - Service: Sprint RcAppSvc (SprintRcAppSvc) - PCTEL - C:\Program Files\Sprint\Sprint SmartView\RcAppSvc.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. ![]() ![]() C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Bonjour Service - Apple Inc. O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. O23 - Service: CTI Autofind Server (AutoFind6) - Corp Ten International - C:\PROGRA~1\CORPTE~1\AUTOFI~1\SERVER\af6svr.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Apple Mobile Device - Apple Inc. O2 - BHO: Adobe PDF Reader Link Helper - C:\WINDOWS\system32\browseui.dll R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Would someone review my log from the Hijackthis program and see what I need to remove?īoot mode: Safe mode with network supportĬ:\Program Files\Internet Explorer\iexplore.exeĬ:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\LNHNK9DE\HijackThis.exe ![]()
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